International Auto Glass Safety Conference
October 27 - 28, 2010
Drury Lane Conference Center
Oakbrook Terrace (Chicago), Illinois

2010 International Auto Glass Safety Conference Schedule

Tuesday, October 26, 2010
8:00 a.m. - 12:00 p.m. Committee Meetings*
10:00 a.m. - 12:00 p.m. Marking Committee Meeting
1:00 p.m. - 4:00 p.m. Standards Committee Meeting
4:00 p.m. - 6:00 p.m. Board Meeting

* Please check with your committee chair to see if meetings are to be held and for date and time.

Wednesday, October 27, 2010
8:00 a.m. - 5:00 p.m. Registration and Conference Open
9:00 a.m. - 10:00 a.m. Opening and Committee Updates
Auto Glass Replacement Safety Standards (AGRSS) Council Inc. committee chairs will provide updates on recent activities and endeavors.
Speakers: Bob Beranek, Auto Glass Consultants, Sun Prairie, Wis.; Jeff Bull, J. Bull Associates, Dayton, Ohio; Nik Frye, Glass America, New Hampton, N.H.; Dale Malcolm, Dow Automotive, Dayton, Ohio; Jean Pero, Mygrant Glass, Denver, Colo.; and David Rohlfing, Glass America, Chicago, Ill.

10:00 a.m. - 11:00 a.m. Safety: Toward a Common Goal
During this panel discussion a number of automotive safety experts will offer their insights into working toward total automotive safety in a variety of arenas, from child safety to texting and driving. Learn how you can help your customers stay safe in a variety of ways.
Speakers: Rowland Day, WebSafety Inc., Los Angeles, Calif.; Janette Fennell, KidsandCars.org, Leawood, Kan.; Susan McKeigue, Mothers Against Drunk Driving, Chicago, Ill.; and Jill Braselton, Safe Kids USA, Chicago, Ill. Moderated by Debra Levy, AGRSS Council Inc. president, and publisher, AGRR magazine, Stafford, Va.

11:15 a.m. - 12:30 p.m. Lessons Learned from Third-Party Validations
A panel of AGRSS Council Inc. representatives will offer an inside look at what they’ve seen as both strengths and weaknesses in the third-party validation reviews that have been conducted thus far. They will provide tips and suggestions for making validations go smoothly.
Speakers: Dale Malcolm, chair, AGRSS Education Committee, Dow Automotive, Dayton, Ohio; Jeff Olive, Glasspro, Mt. Pleasant, S.C.; Penny Ouellette, Orion Registrar Inc., Arvada, Colo.; and Jean Pero, Mygrant Glass, Denver, Colo.

12:30 p.m. - 2:00 p.m. Lunch on Your Own

2:00 p.m. - 3:00 p.m. A Look at Auto Safety from an Insider
Back by popular demand, leading automotive safety expert Ben Kelley will look at past auto collision fatality statistics, automotive design and how important auto glass is to the safety equation of the vehicle.
Speaker: Ben Kelley, Center for Auto Safety, Washington, D.C.

3:15 p.m. - 4:00 p.m. What We Have Learned: Tips from AGRSS-Registered Companies That Have Undergone AGRSS Validation
Hear it straight from the source—tips from company owners and technicians who have prepared for and have undergone in-depth third-party validation reviews. Find out what they learned, what they wished they’d know before the review and tips for having a smooth validation review.
Speakers: Gene Nichols, Guardian Auto Glass, Worthington, Ohio; Ron Overbeck, Auto One, Brighton, Mich.; and Michael Paley, Freedom Auto Glass, Richmond, Va.

4:15 p.m. - 5:30 p.m. How to Successfully Incorporate AGRSS in Your Marketing Plan
This roundtable discussion will feature shop owners and business representatives from companies large and small who are successfully promoting and selling the importance of safety—and the AGRSS-Registered logo they are proud to bear—to consumers.
Speakers: Nik Frye, Glass America, New Hampton, N.H.; and Dan Mock, Glass Doctor, Waco, Texas; and Mike Schenian, City Auto Glass, South Saint Paul, Minn.

5:30 p.m. - 7:30 p.m. AGRSS Council Inc. Annual Charity Auction
The AGRSS Council Inc.’s annual charity auction not only is the group’s biggest, most important fundraiser of the year but also is always a joy for those in attendance. Come bid on a variety of fun items and, while you’re at it, network with industry colleagues as well.

Thursday, October 28
AGRSS Consumer Awareness Program (CAP)
The AGRSS CAP brings together local officials, community members and insurance company representatives to learn about the importance of proper windshield installations done in accordance with the AGRSS Standard.

8:00 a.m. - 9:00 a.m. Q & A Breakfast
Attendees of the International Auto Glass Safety (AGRSS) Conference will have the opportunity to partake in a breakfast featuring speaker Jon Fransway. Fransway is a Minnesota-based insurance agent who learned first-hand the importance of auto glass safety. His younger sister, Jeanne, was killed in an accident in 1999 in a vehicle in which the windshield wasn’t properly secured. This will be your chance to ask him questions, both as a consumer who’s been impacted by this important issue, and as an insurance agent who deals with consumers everyday. (PLEASE NOTE: Breakfast is open to AGRSS-Registered companies only.)
Speaker: Jon Fransway, Eden Prairie, Minn.

9:30 a.m. - 11:30 a.m. Educating Insurance Agents about AGRSS (CE Units)
Ever wondered what goes on in a continuing education class for insurance agents? Now’s your chance to find out. Local agents will receive a continuing education credit for this session, in which they’ll learn about the importance of a proper windshield installation and how crucial this process is to their customers’ (and their own) safety. Come listen side by side with them, and also have a chance to chat with agents about how you can work together for your mutual customers’ benefit.
Speakers: Nik Frye, Glass America, New Hampton, N.H.; and Joel Timmons, Profitable Glass Solutions, Dayton, Ohio.

11:30 a.m. - 12:00 p.m.  Video Premiere
Many of us have seen it and been impacted by it—the infamous 20/20 special that touched many in showing the absolute necessity of a proper windshield installation. Have the opportunity to view the segment again and to hear Jon Fransway, whose sister, Jeanne, is featured in the segment, discuss how his own life has been impacted by a technician who didn’t take the proper steps to ensure his sister’s safety. The new AGRSS insurance video, among others, also will be previewed.
Speaker: Jon Fransway, Eden Prairie, Minn.

12:00 p.m. - 1:00 p.m. Lunch - AGRSS CE Program Overview and Update
Enjoy a relaxing luncheon with local insurance agents, community members and legislators as they are introduced to the concept of the AGRSS Standard, what it means to them and more. This is your chance to learn from each other in a relaxed and informal setting.
Speaker: Joel Timmons, Profitable Glass Solutions, Dayton, Ohio.

1:00 p.m. - 2:00 p.m. Air Bag Demonstration and Rollover Exhibition
Don't miss this chance to see firsthand what happens when an airbag deploys and when a vehicle rolls over.
The Illinois State Patrol will conduct a live vehicle rollover demo exclusively for this event, while the group also will demonstrate an actual air bag deployment. See for yourself how your car's windshield plays a critical role in keeping you safe during an accident.
Speakers: Airbag Demo presented by Jeff Poole, I-CAR; and Rollover Exhibition presented by Sgt. James Jenkner, Illinois Highway Patrol.

2:00 p.m. - 3:00 p.m. A Look at Auto Safety from an Insider
During this session, an automotive safety expert will look at past auto collision fatality statistics, automotive design and more. (This will be a repeat of Wednesday’s session with an emphasis toward insurers.)
Speaker: Ben Kelley, Center for Auto Safety, Washington, D.C.